TERMS

GENERAL

THIS WEBSITE IS OPERATED BY ANTOINE LABOUREL. THROUGHOUT THE SITE, THE TERMS “WE”, “US” AND “OUR” REFER TO ANTOINE LABOUREL.

WE PROVIDE THIS WEBSITE, INCLUDING ALL INFORMATION, TOOLS AND SERVICES AVAILABLE FROM THIS SITE TO YOU, THE USER, CONDITIONED UPON YOUR ACCEPTANCE OF ALL TERMS, CONDITIONS, POLICIES AND NOTICES STATED HERE.

PLEASE READ CAREFULLY THESE TERMS OF SERVICE BEFORE ACCESSING OR USING OUR WEBSITE. BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

ANY NEW FEATURES OR TOOLS WHICH WILL BE ADDED TO THE CURRENT STORE SHALL ALSO BE SUBJECT TO THE TERMS OF SERVICE. YOU CAN REVIEW THE MOST CURRENT VERSION OF THE TERMS OF SERVICE AT ANY TIME ON THIS PAGE. WE RESERVE TO OUR WEBSITE THE RIGHT TO UPDATE, CHANGE OR REPLACE ANY PART OF THESE TERMS OF SERVICE BY POSTING UPDATES AND/OR CHANGES TO OUR WEBSITE. IT IS YOUR RESPONSIBILITY TO CHECK THIS PAGE PERIODICALLY FOR CHANGES.

IN ACCORDANCE WITH EUROPEAN DIRECTIVE 2000/31/CE RELATED TO CERTAIN ASPECTS OF ELECTRONIC COMMERCE, THE PLACING OF AN ORDER IMPLIES ACCEPTANCE BY THE CUSTOMER WHICH RESULTS IN THE FORMATION OF THE CONTRACT AND THE FINAL ACCEPTANCE BY THE CUSTOMER OF THE PRICES AND THE DESCRIPTION OF THE PRODUCTS AVAILABLE FOR SALE AND ALL OF THE GENERAL SALE CONDITIONS.

NO PART OF THIS WEBSITE MAY BE REPRODUCED OR REPUBLISHED, POSTED, TRANSMITTED OR DISTRIBUTED IN ANY WAY. LINKING, LOADING OR FRAMING ANY CONTENT FROM THIS WEBSITE ON ANOTHER WEBSITE IS FORBIDDEN.

WHEN YOU SEND US QUESTIONS VIA THE CONTACT FORM, WE WILL COLLECT THE DATA ENTERED ON THE FORM, INCLUDING THE CONTACT DETAILS YOU PROVIDE, TO ANSWER YOUR QUESTION AND ANY FOLLOW-UP QUESTIONS. WE DO NOT SHARE THIS INFORMATION WITHOUT YOUR PERMISSION.

IN ACCORDANCE WITH THE DATA PROTECTION ACT OF 1978/6/CE YOU HAVE THE RIGHT TO ACCESS, RECTIFY, MODIFY AND DELETE DATA CONCERNING YOU. ANTOINE LABOUREL UNDERTAKES NOT TO DISCLOSE THE INFORMATION COMMUNICATED TO THIRD PARTIES.

YOU ALWAYS HAVE THE RIGHT TO REQUEST INFORMATION ABOUT YOUR STORED DATA, ITS ORIGIN, ITS RECIPIENTS, AND THE PURPOSE OF ITS COLLECTION AT NO CHARGE. YOU ALSO HAVE THE RIGHT TO REQUEST IT TO BE CORRECTED, BLOCKED, OR DELETED.

OUR WEBSITE USES ESSENTIAL COOKIES FOR ITS FUNCTIONALITY. WE DON'T USE THE PROFILING AND ADVERTISING COOKIES.

© ANTOINE LABOUREL RESERVES THE RIGHT TO CHANGE THE TERMS OF USE AT ANY TIME.

BUYING

ANTOINE LABOUREL DOES NOT OFFER AN E-COMMERCE WEBSITE. EVERY PIECE CREATED BY US, FOR YOU, RESULT AS A DESIRE FROM THE CONSUMER AND A RELATION BETWEEN BOTH OF US. ALSO, WE DO NOT HOLD ANY STOCK.

OUR JEWELRY IS MADE TO ORDER, AND REQUIRE 5-20 DAYS TO CREATE BEFORE DISPATCH.

TO ORDER, TWO POSSIBILITIES ARE AVAILABLE.
THOUGHT THE CONTACT FORM ON THE ANTOINELABOUREL.COM WEBSITE;
THOUGHT THE INSTAGRAM DIRECT MESSAGES.

PAYMENT CAN BE DONE WITH BANK TRANSFER OR PAYPAL.

PRICES FOR OUR PRODUCTS ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE RESERVE THE RIGHT AT ANY TIME TO MODIFY OR DISCONTINUE THE SERVICE (OR ANY PART OR CONTENT THEREOF) WITHOUT NOTICE AT ANY TIME.

YOU HAVE THE RIGHT TO CANCEL YOUR ORDER BEFORE ANY PAYMENT TRANSACTION. ONCE THE PAYMENT HAS BEEN DONE, THE ORDER IS FINALIZED. WE CANNOT BE HELD RESPONSABLE FOR ANY MISTAKE IN THE SIZE OF THE JEWEL OR ANY CHANGE OF MIND AFTER THE PAYMENT IS MADE.

WE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD-PARTY FOR ANY MODIFICATION, PRICE CHANGE, SUSPENSION OR DISCONTINUANCE OF THE SERVICE.

PAYMENT METHODS

PAYPAL:

PAYPAL IS PCI COMPLIANT AND IS ACCESSED THROUGH A SECURE 128 BIT SSL CONNECTION (THE HIGHEST COMMERCIALLY AVAILABLE). ONCE YOUR INFORMATION REACHES THE PAYPAL SITE, IT RESIDES ON A SERVER THAT IS HEAVILY GUARDED BOTH PHYSICALLY AND ELECTRONICALLY. PAYPAL SERVERS SIT BEHIND AN ELECTRONIC FIREWALL AND ARE NOT DIRECTLY CONNECTED TO THE INTERNET, SO YOUR PRIVATE INFORMATION IS AVAILABLE ONLY TO AUTHORIZED COMPUTERS.

PAYPAL IS ONE OF THE MOST DEVELOPED AND SECURED PAYMENT GATEWAYS AVAILABLE TODAY. FOR MORE INFORMATION ABOUT PAYPAL, PLEASE VISIT: PAYPAL BUYER PROTECTION

BANK TRANSFER:

BY CHOOSING BANK TRANSFER AS THE PAYMENT METHOD, CUSTOMERS AUTOMATICALLY RECEIVE THE ORDER CONFIRMATION. IN THE ORDER CONFIRMATION, CUSTOMERS ARE ABLE TO FIND ALL THE NECESSARY INFORMATION (BANK DETAILS, ETC.) TO COMPLETE THE PAYMENT TO ANTOINE LABOUREL’S BANK ACCOUNT. BANK TRANSFER ORDERS WILL BE RESERVED FOR 48 HOURS AND WILL ONLY BE SHIPPED ONCE THE BANK TRANSFER HAS BEEN CONFIRMED. A COPY OF THE BANK TRANSFER CONFIRMATION MUST BE SENT TO CONTACT@ANTOINELABOUREL.COM.

PAYMENTS ARE ALL INVOICED IN EURO (EUR).

SHIPPING

SHIPPING AND DELIVERY: PLEASE ALLOW APPROXIMATIVELY 10 DAYS TO 20 DAYS TO RECEIVE YOUR GOODS STARTING FROM THE CONFIRMATION.

THE SHIPPING PRICE VARIES FROM YOUR LOCATION:

15 EUR FOR EUROPE

25 EUR FOR THE REST OF THE WORLD

ALL ORDERS ARE SHIPPED TRACKED AND INSURED.

ONCE SHIPPED, ARRIVAL TIME OF PACKAGES MAY VARY FROM COUNTRY TO COUNTRY.

ANTOINE LABOUREL DELIVERS PARCELS ALL OVER THE WORLD VIA COLISSIMO. WE WILL NOT BE HELD RESPONSIBLE FOR A DELAY IN SHIPMENT CAUSED BY WEATHER CONDITIONS, INTERNATIONAL CUSTOMS ISSUES OR ANY OTHER CIRCUMSTANCES BEYOND OUR CONTROL.

ONCE ORDERS ARE SENT A CHANGE OF DELIVERY ADDRESS WILL NO LONGER BE POSSIBLE, PLEASE MAKE SURE TO FILL OUT A CORRECT ADDRESS.

WE UNFORTUNATELY CANNOT BE HELD RESPONSIBLE FOR ANY POSSIBLE DUTIES AND TAXES WHICH MAY BE APPLIED BY CUSTOMS IN THE COUNTRY WHERE DELIVERY IS MADE. THE RESPONSIBILITY FOR ANY CUSTOM DUTIES, FOREIGN TAXES OR OTHER FEES WHICH MAY BE IMPOSED WILL BE SUPPORTED BY THE CUSTOMER. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICES IF YOU WOULD LIKE TO SEEK MORE INFORMATION REGARDING TAXES AND DUTIES AS THESE CHARGES VARY WIDELY FORM COUNTRY TO COUNTRY.

SOME INTERNATIONAL ORDERS MAY BE HELD UP IN CUSTOMS, PLEASE NOTE WE HAVE NO CONTROL IN THIS KIND OF SITUATIONS.

RETURNS

THE PRODUCT IS PERSONALIZED AND MADE TO ORDER, ACCORDING TO THE CUSTOMER SPECIFICATIONS. THE CUSTOMER DOES NOT HAVE THE RIGHT TO MODIFY OR CANCEL THE ORDER, AND THERE WILL BE NO REFUND.

IN ACCORDANCE WITH EUROPEAN DIRECTIVE 2011/83 RELATED TO THE WITHDRAWAL OF AN ONLINE ORDER, PURCHASES OF « GOODS MADE TO THE CONSUMER’S SPECIFICATIONS OR CLEARLY PERSONALIZED » (EG: ENGRAVED JEWELRY, PHOTO ALBUM, ETC.) YOU HAVE NO RIGHT OF WITHDRAWAL.

REPAIRS AND RING RESIZING ARE AVAILABLE, PLEASE CONTACT US TO DISCUSS.

TAKING CARE

PRECIOUS METALS ARE ORGANIC MATERIALS, THEY COME FROM THE EARTH AND ARE REFINED AND WORKED BY HAND USING OLD TECHNIQUES. OVER TIME, JEWELRY CAN DEVELOP A NATURAL PATINA: A DARK AND DAPPLED GLOW THAT MANIFESTS ON THE SURFACE. THIS PATINA IS A UNIQUE CHARACTERISTIC THAT YOUR JEWELRY TAKES ON AS IT AGES.

OXIDIZATION, STAIN AND MATTE FINISHES ARE SPECIAL SURFACE TREATMENTS THAT DO NOT PENETRATE THE METAL ITSELF. WITH REGULAR WEAR, MATTE AND SATIN FINISHES WILL BURNISH AND OXIDIZATION WILL FADE, BUT CAN ALWAYS BE REAPPLIED. IT IS NOT A FLAW BUT A NATURAL RESPONSE. AS SUCH, THESE PIECES SHOULD NOT BE BUFFED VIGOROUSLY WITH YOUR POLISHING CLOTH AS THIS WILL SIMULATE THE NATURAL WEARING OF THE TREATMENT.

JEWELRY SHOULD NOT BE WORN IN THE SHOWER OR SWIMMING POOL. A SPLASH OF WATER WILL NOT HARM YOUR PIECE BUT DO NOT LET IT COME INTO CONTACT WITH HOUSEHOLD CHEMICALS SUCH AS DETERGENTS, BLEACHES, TOOTHPASTE OR CHLORINE. REMOVE YOUR JEWELRY WHILE CLEANING TO PREVENT EXPOSURE TO CHEMICALS AS WELL AS DAMAGES.

ALWAYS STORE YOUR JEWELRY IN A COOL, DRY, SAFE PLACE SUCH AS THE BOX IT CAME IN; AWAY FROM EXTREME HEAT, STEAM AND HUMIDITY. AVOID TO SCRATCH OR DROP YOUR JEWELRY.

FOR FURTHER INQUIRIES ON THE BEST CARE PRACTICES FOR YOUR JEWELRY, DO NOT HESITATE TO CONTACT US. CLEAN YOUR JEWELRY WITH THE SOFT CLOTH INCLUDED IN YOUR ORDER.

FOR THE STONES, AVOID SCRATCHING, KNOCKING, OR DROPPING YOUR JEWEL. DIAMONDS AND STONES CAN BREAK, CRACK, AND CHIP IN CERTAIN CIRCUMSTANCES. AVOID CONTACT WITH WATER, THE INFILTRATION OF THE WATER UNDER THE STONE CAN CAUSE FOGGINESS AND A LIMESTONE DEPOSIT.

SIZE

PLEASE FEEL FREE TO CONTACT US VIA E-MAIL IF YOU WOULD LIKE ASSISTANCE IN SELECTING A SIZE.

FOR RING SIZES WE SUGGEST YOU TO VISIT A LOCAL JEWELER TO BE MEASURED.

THE SIZE OF THE BRACELETS AND BANGLES DEPENDS TO THE CIRCUMFERENCE OF YOUR WRIST.

THE CUSTOMER IS RESPONSABLE TO THE CHOICE OF THE RING OR BRACELET SIZE. WE ARE NOT RESPONSABLE FOR DETERMINING YOUR RING AND BRACELET SIZE, AS EACH CUSTOMER HAVE THEIR OWN PREFERENCES TO THE WAY A JEWEL SHOULD FIT.

HALLMARKS

DUE TO THE PRECIOUS METALS USED FOR THE CREATIONS, ALL JEWELRY FROM ANTOINE LABOUREL WEARS THE FOLLOWING HALLMARKS:

THE RHOMBUS IS A SIGNATURE, AS MASTER CRAFTSMAN. THIS IS A COMBINATION OF THE MAKER INITIALS WITH A PERSONAL SYMBOL;
925 CERTIFYING THE PURITY OF THE PRECIOUS METAL;
THE LOGO OF ANTOINE LABOUREL;
FOR ITEMS OVER 30 GRAMS, THE STATE STAMP CERTIFYING THE QUALITY OF THE PRECIOUS METAL: MINERVA’S HEAD FOR SILVER.

ALL THE PIECES ARE MADE IN FRANCE AND ARE LEGALLY CERTIFIED BY THE CUSTOMS. HERE ARE THE LEGAL TRADEMARKS OF THE FRENCH CUSTOMS:

ENVIRONMENTAL IMPACT

OUR FIGHT FOR REDUCING ENVIRONMENTAL IMPACT IS REALLY IMPORTANT, IT’S MAINLY WHY WE ARE WORKING CLOSELY WITH OUR CUSTOMERS AND CURRENTLY PROPOSING ONLY MADE TO ORDER.

ANTOINE LABOUREL IS TRYING TO PRESENT JEWELRY WORKS FROM RECYCLED SILVER WITH ETHICALLY SOURCED OR RE-PURPOSED PRECIOUS STONES.

WE DO NOT ADHERE TO THE SEASONAL CONSTRAINTS OF FAST FASHION, NOR ADVOCATE THE WASTEFUL CONSUMPTION IT FUELS. OUR PIECES ARE CAREFULLY SELECTED WITH LONGEVITY IN MIND. WE ARE PROPOSING NEW PIECES WHEN WE WANT, WITHOUT ANY CONSTRAINTS.

WE REFUSE MASS PRODUCTION, PREFERRING BEING FOCUSED ON OUR OWN INDEPENDENT RESEARCH BEYOND ALL THE TENDENCIES.

PERSONAL REQUEST

WE CAN ACCOMMODATE PERSONAL REQUESTS. FOR INSTANCE, WE CAN APPLY A SPECIFIC TEXTURE TO A CUSTOM DESIGN THAT WE'VE CRAFTED.

THESE CUSTOMIZATIONS ARE EXCLUSIVE TO OUR OWN CREATIONS AND AIM TO CREATE A MODEL THAT BEST SUITS YOUR PREFERENCES.

WE RESERVE THE RIGHT TO DECLINE CERTAIN REQUESTS FOR VARIOUS REASONS. PLEASE BE AWARE THAT CERTAIN DESIGNS MAY BE TOO SMALL AND INTRICATE TO BE EXECUTED DUE TO LIMITED METAL SURFACE AREA.

TELL US ABOUT YOUR IDEA AND WE'LL DETERMINE ITS FEASIBILITY.